This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make a purchase, or interact with our services. We are committed to safeguarding your privacy and ensuring that your personal data is handled responsibly and transparently.
• Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Billing and shipping address
Payment Information
We do not store full payment card details. Payments are processed securely through trusted third‑party payment providers.
Order Information
- Products purchased
- Order history
- Delivery preferences
Technical & Usage Data
- IP address
- Browser type
- Device information
- Pages visited
- Cookies and tracking technologies
• How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Send order confirmations and updates
- Improve our website and shopping experience
- Personalise content and product recommendations
- Prevent fraud and maintain security
- Comply with legal obligations
We do not sell your personal information to third parties.
• Cookies & Tracking Technologies
Our website uses cookies to:
- Remember your preferences
- Improve site performance
- Analyse traffic and usage
- Support personalised shopping experiences
You can manage or disable cookies through your browser settings, but some features may not function properly without them.
• Sharing Your Information
We may share your information with trusted partners who help us operate our business, including:
- Payment processors
- Delivery and courier services
- Website hosting providers
- Marketing and analytics tools
These partners only receive the information necessary to perform their services and must protect your data in accordance with privacy laws.
• Data Security
We take data protection seriously.
Your information is stored securely using industry‑standard safeguards to prevent:
- unauthorised access
- loss
- misuse
- alteration
While no system is 100% secure, we continuously update our practices to keep your data safe.
• Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request corrections to inaccurate information
- Request deletion of your data
- Object to certain types of processing
- Withdraw consent for marketing communications
- Request a copy of your data
To exercise these rights, please contact us using the details below.
• Marketing Communications
You will only receive marketing emails if you opt in.
You can unsubscribe at any time by clicking the link in our emails or contacting us directly.
• Third‑Party Links
Our website may contain links to external sites.
We are not responsible for the privacy practices or content of those websites.
• Children’s Privacy
Our website is not intended for children under 16.
We do not knowingly collect personal information from children.
• Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.
• Contact Us
If you have questions about this Privacy Policy or how your data is handled, you can contact us at:
Email: info@restezeehome.co.uk
