Welcome to our website. By accessing or purchasing from this site, you agree to the following Terms & Conditions. Please read them carefully before placing an order.
• About Us
This website is operated by Flagship Global Ltd. t/a Restezee (“we”, “us”, “our”).
Company registration number: 07281994
If you need assistance, you can contact us at info@restezeehome.co.uk
• Use of Our Website
By using this website, you confirm that:
- You are at least 18 years old
- You will not misuse the website or attempt to interfere with its security
- You will provide accurate information when creating an account or placing an
order
We reserve the right to update or change these Terms at any time.
• Product Information
We aim to display product descriptions, images, and specifications as accurately as possible.
However:
- Colours may vary slightly due to screen settings
- Measurements are approximate
- Packaging may differ from images shown
If you have questions about a product, please contact us before purchasing.
• Pricing & Payment
All prices are shown in GBP (£) and include VAT where applicable.
We reserve the right to:
- Change prices without notice
- Correct pricing errors
- Cancel orders where pricing mistakes occur
Payment must be made in full at checkout using our secure payment partners.
• Order Acceptance
When you place an order, you will receive an email confirmation.
This does not mean your order has been accepted.
Your order is accepted only when:
- Payment is approved
- The order is dispatched
- You receive a dispatch confirmation email
We may cancel an order if:
- The item is out of stock
- There is a pricing or product error
- We suspect fraudulent activity
If an order is cancelled, you will be refunded in full.
• Shipping & Delivery
We offer free standard UK delivery (3–5 working days) on all orders.
Delivery times are estimates and may vary due to courier delays or unforeseen
circumstances.
We are not liable for delays outside our control.
Full details can be found in our Shipping page.
• Returns & Refunds
We accept returns on unused, unopened items within our return window.
For hygiene reasons, opened bedding, protectors, toppers, and encasements cannot
be returned unless faulty.
Refunds are issued once the item is inspected and approved.
Full details can be found in our Returns & Refund page.
• Guarantees
Some products include a guarantee covering manufacturing defects.
Guarantee terms vary by product and are listed on the product page.
Guarantees do not cover:
- Wear and tear
- Incorrect washing or misuse
- Damage caused by pets, sharp objects, or accidents
Full details can be found in our Guarantee page.
• Intellectual Property
All content on this website including text, images, logos, and graphics are the property of Flagship Global Ltd. and protected by copyright laws.
You may not copy, reproduce, or distribute any content without written permission.
• Limitation of Liability
We are not responsible for:
- Losses caused by incorrect use of our products
- Indirect or consequential damages
- Delays caused by third‑party couriers
Our liability is limited to the value of your order.
• Privacy & Data Protection
Your personal information is handled in accordance with our Privacy Policy.
We do not sell your data to third parties.
• Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes will be handled by the courts of England and Wales.
• Contact Us
If you have any questions about these Terms & Conditions, please contact us:
Email: Info@restezeehome.co.uk
